Print service providers (PSPs) in South Africa face a unique set of challenges. Aside from the daily grind of running a business – sales targets, over- or under-stock, bottlenecks in production, idle equipment, staff management, supply chain disruptions and customer queries – add to it evolving market trends, regulatory compliance requirements and aggressive competition and you see why there’s a strong move to digitalisation. To stay profitable and productive, PSPs are turning to business software.
Business software goes by many names: management information systems (MIS), enterprise resource planning (ERP) and business operating systems (BOS). Whatever you call it, they all mean the same thing. They offer a suite of functionalities that tackle PSP challenges head-on.
QuickEasy Software is all of these – MIS, ERP, BOS – and it’s no newcomer to the printing, signage and packaging industry. A leader in this space, QuickEasy has done only one thing for nearly three decades, and that is develop, improve and fine-tune BOS ERP to fully unify, streamline and optimise PSPs’ businesses.
‘QuickEasy was born at the coalface of the printing industry and is designed to solve the unique challenges that PSPs face,’ explains Anton Oosthuizen, commercial director. ‘The result is an easy-to-use business operating system that provides all the functionality you would expect from big-brand ERPs.’
Streamlined business: from front door to top floor
For PSPs, QuickEasy BOS connects all departments, from sales to accounting, to ensure efficient workflow, data consistency and informed decision-making. Anton outlines how QuickEasy MIS simplifies operations:
- Sales and customer relationship management (CRM). QuickEasy’s CRM modules help manage customer interactions, track sales leads and streamline the sales process. Sales teams can access real-time information about customer preferences, order history and payment status, which allows them to offer personalised services and respond quickly to inquiries.
- Estimating and quoting. In this industry, accurate estimating and quoting are critical. QuickEasy automates these processes so that quotes are based on accurate production costs, material usage, labour and overheads. This reduces errors and delays for quotes. It also improves customer satisfaction and efficiency.
- Work order management. Once a sale is confirmed, QuickEasy ERP converts quotes into work orders, which initiates the production process. It allows for scheduling, material allocation and workflow assignment. This ensures that resources are optimally utilised and deadlines are met.
- Production management. QuickEasy provides a comprehensive view of the production floor so managers can track progress, monitor inventory levels, maximise machinery utilisation and adjust schedules as needed to identify and address any production bottlenecks.
- Inventory management. This ERP offers robust inventory management capabilities, tracking materials from source to final product delivery. It manages stock levels, reorders materials and reduces wastage so that the right materials are available when needed.
- Shipping and digitised delivery. Once products are ready, QuickEasy manages logistics, from scheduling pick-ups and tracking shipments to automating and digitising deliveries.
- Invoicing and accounting. The financial module automates billing, tracks payments and manages accounts receivable and payable.
- Reporting and analysis. QuickEasy offers advanced reporting and analytics so PSPs have a clear view of their entire business. It enables them to analyse trends, track performance metrics and make data-driven decisions to improve efficiency, reduce costs and enhance customer service.
Unlike other MIS systems that force PSPs to buy add-on modules separately, Anton points out that QuickEasy ERP is all-in-one. ‘Get streamlined workflows, reduce manual tasks, minimise errors and collaborate across departments. Enjoy improved efficiency, higher customer satisfaction and better financial performance,’ Anton enthuses. ‘With its intuitive interface and powerful functionalities, QuickEasy sets a new standard of management information systems for companies in the print industry.’